Frequently Asked Questions

Getting started is simple! Sign up for a free 14-day trial—no credit card required. Once you create your account, you can immediately start tracking your brand's AI search presence across ChatGPT, Claude, Perplexity, Google AI Overviews, and more. Our onboarding process takes just a few minutes, and you'll have access to real-time insights right away.

AI search optimization (AEO) is the practice of optimizing your content to appear in AI-powered search results from platforms like ChatGPT, Perplexity, and Google AI Overviews. Conqur AI helps you track your brand's visibility, position, and sentiment across these platforms, giving you insights to improve your content strategy and increase your AI search presence.

No technical skills required! Conqur AI is designed for marketers, SEO professionals, and business owners. Our intuitive dashboard makes it easy to understand your AI search performance, and our team provides onboarding support to help you get started quickly.

You'll start seeing data immediately after signing up. Your first AI search insights will appear within 24 hours of account creation. As you optimize your content based on our recommendations, you can expect to see improvements in your AI search visibility within 2-4 weeks.

The free LAUNCH plan includes access to ChatGPT visibility tracking, up to 5 prompts, weekly prompt runs, up to 25 AI answers analyzed per month, unlimited countries, and dedicated email support. It's perfect for new brands exploring AI search optimization.

Yes! You can upgrade, downgrade, or cancel your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments. There are no long-term contracts or cancellation fees.

Yes! When you choose yearly billing, you save 15% compared to monthly billing. This applies to all paid plans and is automatically calculated at checkout.

After your 14-day free trial, you can choose from our flexible pricing plans. If you don't select a plan, your account will automatically switch to the free LAUNCH plan. You can upgrade anytime to access more features and higher limits.

Conqur AI tracks your brand across all major AI answer engines including ChatGPT, Perplexity, Claude, Google Gemini, Google AI Overviews, and Meta AI. Our platform provides unified insights across all these platforms, so you don't need to check each one individually.

We track three core AEO metrics: Visibility (how often AI models mention your brand or products), Position (where your brand appears in AI responses), and Sentiment (how AI models describe your brand). You also get insights into query performance, citation frequency, competitive comparisons, and trending topics in your industry.

Conqur AI uses advanced monitoring technology to track your brand mentions across AI platforms. We run your tracked prompts daily (or weekly on free plans) and analyze the AI responses to identify when and how your brand is mentioned. Our system tracks citations, sentiment, and position to give you comprehensive visibility insights.

Our competitive analysis feature shows you how your brand compares to competitors in AI search results. You can see which competitors are appearing for the same queries, track their visibility trends, and identify opportunities where you can outrank them. This helps you understand your competitive position and optimize your content strategy.

Yes! All plans (except LAUNCH) include data export functionality. You can export your AI search insights as CSV, JSON, or through our API. This makes it easy to integrate with your existing reporting tools and workflows.

We provide comprehensive support through email, live chat, and dedicated account managers for enterprise customers. All plans include email support, with priority support available on ACCELERATE and higher plans. We also offer onboarding sessions, training materials, webinars, and a knowledge base.

Yes! We provide onboarding sessions for all new users to help you get started quickly. For enterprise customers, we offer custom training sessions tailored to your team's needs. Our knowledge base also includes guides, tutorials, and best practices for AI search optimization.

Conqur AI provides actionable recommendations based on your data. We identify which queries lead to brand mentions, show you content gaps where competitors are winning, and suggest optimizations to improve your visibility. Our platform also tracks which of your content pieces get cited by AI models, helping you create more effective content.

We update your AEO data once per day. This ensures you have the most current insights into your brand's AI search presence across all major platforms. For enterprise customers, we provide API access and can discuss custom update frequencies based on your specific needs.

Conqur AI uses advanced AI monitoring technology to track brand mentions with high accuracy. We analyze AI responses across multiple platforms and use sophisticated algorithms to identify brand mentions, citations, and sentiment. Our system is continuously improved to maintain accuracy as AI platforms evolve.

A prompt run is when we execute one of your tracked queries on an AI platform and analyze the response. Each prompt run counts toward your monthly limit. For example, if you track 5 prompts and they run daily, that's 150 prompt runs per month (5 prompts × 30 days). Higher plans include more prompt runs and can run across multiple AI platforms simultaneously.

Conqur AI currently supports ChatGPT, Perplexity, Claude, Google AI Overviews, Google Gemini, and Meta AI. We continuously add support for new AI platforms as they become popular. Enterprise customers can request support for additional platforms.