Privacy Policy

We may collect account and business contact information, such as name, email address, role, company name, billing contact details, workspace membership, and support communications.

When you use Conqur, we may process store, catalog, theme, app, analytics, operational, prompt, approval, and workflow data you choose to provide or connect. The exact data depends on your configuration, permissions, integrations, and product usage.

We also collect usage and technical data such as IP address, device and browser information, pages visited, product events, logs, diagnostics, approximate location, cookie identifiers, and security signals.

We collect data directly from you, from your organization, from users invited into your workspace, from connected platforms and integrations, from service providers, and automatically through your use of our website and product.

We use data to provide and administer Conqur, authenticate users, connect stores and integrations, generate and preview AI-assisted workflows, monitor service performance, provide support, process payments, send service notices, and maintain security.

We also use data to improve reliability and product quality, understand feature usage, debug issues, prevent abuse, develop new functionality, comply with law, enforce our terms, and communicate about Conqur where permitted.

Conqur may process prompts, store context, screenshots, code, content, and workflow feedback to generate outputs and operate AI-assisted features. Some features may rely on third-party AI infrastructure or cloud providers acting on our behalf.

We may use aggregated, de-identified, or otherwise privacy-preserving information to improve Conqur, evaluate product quality, and develop better systems. We do not sell personal data.

We may share data with affiliates, hosting providers, analytics providers, customer support tools, security vendors, payment processors, AI infrastructure providers, professional advisors, and other subprocessors that help us operate Conqur.

We may disclose data if required by law, legal process, governmental request, safety concern, rights enforcement, corporate transaction, merger, acquisition, financing, reorganization, or sale of assets.

We use cookies and similar technologies to operate the website and product, remember preferences, support authentication, measure usage, improve performance, and protect the service.

You can manage cookies through browser settings or available consent controls. Some cookies are necessary for core functionality and turning them off may affect the service.

We may process and store data in countries other than where you live or where your business operates. Those countries may have data protection laws that differ from your jurisdiction.

Where required, we use appropriate safeguards for cross-border transfers and work with service providers expected to protect data in accordance with applicable privacy and security obligations.

We retain personal data for as long as needed to provide the service, maintain records, comply with legal obligations, resolve disputes, enforce agreements, preserve security, and support legitimate business purposes.

Retention periods vary based on data type, customer configuration, legal requirements, account status, backup cycles, and operational needs. When data is no longer needed, we delete, anonymize, or de-identify it according to our practices.

We use technical and organizational measures designed to protect data against unauthorized access, loss, misuse, alteration, and disclosure. These measures may include access controls, encryption, monitoring, logging, vendor review, and internal security practices.

No system is perfectly secure. You are responsible for maintaining appropriate account security, permission settings, device security, and approval workflows in your own organization.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal data, and to withdraw consent where processing is based on consent.

To exercise privacy rights, contact us at support@conqur.ai. We may need to verify your request and may direct organization-managed account requests to the relevant workspace administrator.

Conqur is intended for business use and is not directed to children. We do not knowingly collect personal data from children under the age required by applicable law.

We may send product, company, and educational communications where permitted. You can opt out of marketing emails by using the unsubscribe link or contacting us. Service, security, billing, and transactional messages may still be sent.

We may update this Privacy Policy as Conqur, our practices, or applicable laws change. The updated policy will be posted on this page with a revised date. For material changes, we will make reasonable efforts to notify customers through the product, website, or email.

For questions about privacy, data handling, or this policy, contact support@conqur.ai. You can also review our Terms of Service.